The following are frequently asked questions regarding our services and rentals. If you have any questions that are not listed, please contact a sales associate. Our knowledgeable staff will be happy to assist you.

1. How long is the lease?
   
   The rental agreement is for a month term. The lease starts on the day you rent the space. Rent is due each month on that date thereafter. The lease renews itself each month unless you give a 10 day move-out notice.
   
   Need your space long term? Rent your space for 6 or 12 months and receive a monthly discount when paying in advance!
   
   
2. Do you have insurance available on stored goods?
   
   Yes, we offer inexpensive storage insurance that can be purchased when you sign your rental agreement. You will pay the insurance premium along with your rental payment each month. The insurance company specializes in storage insurance and rate plans are based on the value of the stored items. Coverage amounts range from $2,000 to $20,000. Premiums start at $8.00 a month, depending on the amount of coverage. You are not required to obtain insurance through this company.
   
   For more details on insurance click here or contact our office.
   
   
3. When I decide to move out, what kind of notice is needed?
   
   The rental agreement requires at least a 10 day written notice. It is best to give your notice one month prior to the move-out date. A move-out form, issued to renters at the beginning of their lease, should be filled out, signed by the renter on the lease agreement and faxed or mailed to the property manager. A move-out form can also be printed from our website.
   
   
4. Do I need my own lock?
   
   Though our spaces are individually alarmed and monitored, we require renters to use a lock. Locks can be purchased at all store locations. Some properties provide customers with a cylinder lock at the time of move in. The cylinder locks are the highest security lock available. If you are going to bring your own lock, please have it with you when you sign your lease.
   
   
5. Besides the monthly rent, are there any additional up front costs?
   
   Each space requires a refundable deposit based upon the unit size. The deposit is refunded to you as long as you give the required 10-day notice and leave the storage space in the condition it was rented. Cylinder locks and keys must also be returned (if applicable).
   
   We also charge a one-time administrative fee payable at the time of move in. The fee is $10 at stores where you provide your own lock and $15 at stores where cylinder locks are provided.
   
   At Amazing Spaces we pride ourselves on being cost effective and we make every effort to keep additional fees at a minimum.
   
   
6. How can I make my monthly payment?
   
   Amazing Spaces offers several payment options. Each customer is sent a free monthly invoice at no additional charge. You can mail back a check payment like any other bill, or payments can also be made in person at our store locations during business hours. If it is after office hours each location has a drop box that payments may be left in.
   
   You can also choose to sign up for our monthly credit card debiting service and have your monthly rent automatically charged to your credit card. You can also pay by credit card online by using our customer page and faxing us a one-time credit card authorization.
   
   
7. When can I access my space?
   
   All of our properties have extended access hours for the convenience of our customers. The gate hours for all properties are 6 AM to 11 PM, seven days a week, 365 days a year.